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Frequently Asked Questions
What makes MiTru IQ™ different?
We don’t buy pre-made formulas or rebrand generic skincare. Every MiTru IQ™ product is custom-formulated from the ground up by Niki, a registered beauty therapist, in collaboration with one of New Zealand’s leading cosmetic chemists. We use ingredients backed by science, and you won’t find these exact blends anywhere else.
Our formulas are packed with smart, skin-supportive ingredients like prebiotics and hyaluronic acid to hydrate, protect, and rebalance your skin. We focus on strengthening the skin barrier and supporting long-term skin health not chasing fads or trends. And we do it all without the clutter of a 10-step routine. It’s skincare that actually works.
Is MiTru IQ™ suitable for sensitive skin?
Yes, it’s an excellent choice for sensitive or reactive skin. Our formulas are packed with prebiotics, which help balance your skin’s microbiome - the natural layer of good bacteria that protects against irritation and inflammation. When your microbiome is supported, your skin becomes more resilient and less prone to flare-ups, dryness, or redness.
MiTru IQ™ focuses on calming, barrier-supporting actives that work with your skin, not against it.
Will this help with breakouts or acne?
Yes, it can. Many of our customers have seen a noticeable improvement in breakouts, redness, and overall skin texture since switching to MiTru IQ™. Our formulas are designed to support your skin barrier because when your barrier is strong, your skin is better able to protect and heal itself.
A key part of that is prebiotics. These help feed the “good” bacteria on your skin’s surface, keeping your microbiome balanced. When your microbiome is out of balance, it can lead to inflammation, excess oil production, sensitivity, and breakouts. By nourishing your skin’s natural ecosystem, prebiotics help reduce flare-ups and create the ideal environment for clearer, calmer skin without stripping or irritating.
Do you test on animals?
Do you test on animals?
Where are your products made?
Right here in New Zealand. We formulate and manufacture locally to keep quality high.
How long does it take to see results?
Everyone’s skin is different, but most people notice a difference in hydration and overall skin feel within a couple of weeks. The longer you use it, the better your skin gets.
What if the product doesn’t work for me?
We get it sometimes things don’t click. That’s why we offer a 30-day money-back guarantee. If you're not loving your skincare, just get in touch with your name and order number and we’ll sort it.
Our Products
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Prebiotic CleanserPrebiotic Cleanser
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$38.00 - Regular price
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- Sale price
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$38.00
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Restore & Calm Prebiotic Night CreamRestore & Calm Prebiotic Night Cream
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$69.00 - Regular price
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- Sale price
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$69.00
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Hydrating Spray ShieldHydrating Spray Shield
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$19.00 - Regular price
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- Sale price
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$19.00
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